Listen. Prepare. Make it clear.
ELEVA designs websites for businesses and professionals and sets up AI for specific office tasks. They are two different jobs that we do the same way: first we understand how you work.
How we work, with an example
Four moments, the same for a website and for an audit. Here, with the sample accountancy firm from the home page.
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Understand the business
Before proposing anything, we ask how you work and what your clients ask you.
Questions to start with- What do clients ask you most often?
- How do enquiries reach you today?
- What can only someone at the firm answer?
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Prepare the solution
A website where clients can explain themselves clearly, and an AI workspace with instructions and approved information.
InstructionsAnswer only from the approved information. Questions that need judgement go to the adviser. No invented dates, amounts or deadlines.
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Review it together
We test each task before handing it over and adjust whatever's needed together.
Draft to reviewHi Marta, to close the quarter, please send us your issued and received invoices and the statements for your business account.
A person reviews it before it is sent.
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Explain how to use it
We go through the website with you and leave a step-by-step guide for the AI workspace.
Setup and user guide · Step 3 of 6 Paste the instructionsOpen the project settings and paste the whole text into the “Instructions” field. Then save.
How to know it worked: the whole text fits.
There is always a proposal before we start. People decide: AI prepares drafts and analyses, but sending, paying or signing is done by a person. And we will never ask for your password.
The accountancy firm is an ELEVA design concept and the data is fictional.
Step by step, for each service
Five steps in each case, with you there at the moments that matter.
A website
- ConversationWhat you do, who it's for and what the website needs to achieve.
- StructureWe decide the pages and what each one needs to contain.
- DesignWe show you a visual proposal and adjust it with you.
- BuildWe build the website, lightweight and adapted to any screen.
- HandoverWe go through it together and explain how it works.
An AI audit
- First conversationWe get to know the business, the team and the tools it already uses.
- AssessmentWe analyse the tasks and choose where AI makes sense.
- SetupWe prepare the instructions, the approved information and the tasks.
- TestingWe test each task inside your project before handing it over.
- Guided sessionWe leave it set up with your user account and show the team how to use it.
The details are part of the work
Four details from the concepts and the demonstration, exactly as they are.
- That the channel is the current one, the Document Portal, not the old one.
- That there is no invented link, date or deadline.
- That no opinion is given on the tax question.
